Privacy Policy

This Privacy Policy explains how RUMPELSTILTSKIN AI ("we", "us", or "our") collects, uses, shares, and protects information when you use https://rumpelstiltskinai.online (the "Service").

The Service provides AI-powered media generation tools.

1. Information We Collect

We collect and process information reasonably needed to provide, operate, secure, and improve the Service.

Account Information

If you create or access an account, we may collect basic account details, such as your email address, name, and profile information.

User Content

When you use the Service, you may submit photos, including photos of people, and related settings. We process this content to make the requested video and to check the request against our content rules.

Payment and Billing

If you make a purchase, payment processing is handled by the payment provider available at checkout.

We do not store full payment card details. We may receive limited transaction and billing information needed to manage purchases, support, and legal obligations.

Cookies, Analytics, and Support

We use essential cookies and similar technologies to operate the Service. We may also use limited analytics information to understand usage and improve the Service.

For details about cookies, analytics tools, browser storage, and consent choices, see our Cookie Policy.

If you contact us, we may collect the information you provide so we can respond to your request.

2. How We Use Information

We use information to:

• provide, operate, and maintain the Service;
• process purchases, manage accounts, and provide support;
• protect the Service, prevent abuse, investigate misuse, and maintain security;
• understand usage and improve the Service; and
• comply with legal, tax, accounting, regulatory, and dispute-resolution obligations.

3. AI Processing and User Content

We may process submitted content and related settings to provide the requested functionality, maintain safety and security, prevent abuse, keep Service records, and comply with applicable law.

Submitted content may be processed by service providers that help us deliver AI functionality and maintain safety. These providers process information subject to their applicable terms and privacy practices.

We do not currently use your submitted content to train our own AI models.

4. How We Share Information

We do not currently sell your personal information.

We may share information, including submitted content where necessary, with service providers that help us operate, secure, support, and improve the Service.

We may also disclose information when required by law, to enforce our Terms, prevent abuse, protect rights or safety, or in connection with a business transaction involving the Service.

5. Cookies and Analytics

We use essential cookies and similar technologies to support core Service features. We also use cookieless analytics services and limited usage information to understand how the Service is used and improve it.

For more information, see our Cookie Policy.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account, billing, support, security, usage, and Service content may be retained for as long as reasonably necessary to provide the Service, meet legal obligations, resolve disputes, and prevent abuse.

If you delete your account, some information may be retained where required or permitted for legal, billing, security, backup, or operational purposes.

7. Account Deletion and Data Requests

You may request account deletion by contacting us at hello@rumpelstiltskinai.online.

We process deletion and data requests subject to applicable legal, security, billing, fraud-prevention, backup, and operational requirements. If a request cannot be fulfilled in full, we will explain the reason where appropriate.

8. Data Security

We use reasonable technical and organizational measures designed to protect information processed by the Service.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your login method and account access.

9. International Data Transfers

Our service providers may process information in countries other than your own, subject to applicable law.

10. Your Privacy Rights

Depending on where you live, applicable law may give you certain rights regarding your personal information, including the right to request access, correction, or deletion.

We do not currently sell your personal information or use it for targeted advertising.

To submit a privacy request, contact us at hello@rumpelstiltskinai.online. We may need to verify your identity before responding.

11. Children's Privacy

You must be at least 18 years old to use the Service.

The Service is not directed to anyone under 18, and we do not knowingly collect personal information from them.

If you believe someone under 18 has provided personal information to us, contact us at hello@rumpelstiltskinai.online so we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a revised version on the Service. The policy date shown at the top of this page indicates when this Privacy Policy was last revised.

Your continued use of the Service after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at hello@rumpelstiltskinai.online or through the contact page.